• CS

Customer Centre


Prague 1

Jungmannova 31
(Adria palace)

Prague 4

Vladimírova 18

Office Hours

Monday 08:30 a.m. - 06:00 p.m.
Tuesday 08:30 a.m. - 04:00 p.m.
Wednesday 08:30 a.m. - 06:00 p.m.
Thursday 08:30 a.m. - 04:00 p.m.
Friday 08:30 a.m. - 12:00 noon


 What to bring with you

When making a personal visit you need to bring with you proof of identity (identity card or passport). If you act on behalf of a third party, please remember to bring an original of the power of attorney (it does not have to be certified by a notary).

If you are not a citizen of the European Union or a citizen of a country that belongs to the Schengen Area, you will need a property ownership document to conclude an agreement or the presence of a guarantor (citizen of the Czech Republic) or his/her declaration certified by a notary.