• CS

Customer Centre

Prague 1

Jungmannova 31/36  (Adria Palace)

Prague 4

Vladimírova 18/64

Office Hours

Monday 9.00 a.m. - 6.00 p.m.
Tuesday 9.00 a.m. - 6.00 p.m.
Wednesday 9.00 a.m. - 6.00 p.m.
Thursday 9.00 a.m. - 6.00 p.m.
Friday 9.00 a.m. - 12.00 noon

 What to bring with you

When making a personal visit you need to bring with you proof of identity (identity card or passport). If you act on behalf of a third party, please remember to bring an original of the power of attorney (it does not have to be certified by a notary).

If you are not a citizen of the European Union or a citizen of a country that belongs to the Schengen Area, you will need a property ownership document to conclude an agreement or the presence of a guarantor (citizen of the Czech Republic) or his/her declaration certified by a notary.